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Who are we?
Papayote Travel is a Colombian DMC with 12 years of experience designing and operating trips in Colombia. We work both with international agencies and partners and directly with travelers, developing individual, group, corporate and incentive programs and tailor-made trips.
We have a permanent operation in Medellín, Bogotá and Cartagena. In Medellín we run our own operation and, for the country's other destinations, we work with a network of trusted local operators and suppliers. This allows us to expand our portfolio beyond the cities where we have a permanent presence and build itineraries that connect different regions of Colombia.
What do we offer?
We design and operate tailor-made trips, circuits, experiences, ground services, group programs and proposals for the incentives and conventions segment, integrating lodging, transport, activities and logistics according to each client's needs.
Our portfolio makes it possible to combine different interests and territories. For example, we have programs that connect Bogotá, Medellín and Cartagena around culture and gastronomy, wellness proposals in Bogotá and Boyacá, and nature and ethnotourism products in Santa Marta, Palomino and Minca.
We operate in Spanish and English and serve travelers and partners from markets such as Puerto Rico, the Dominican Republic, Mexico, the United States, Panama and Europe, among others.
For what kind of traveler?
We work for travelers looking to get to know Colombia through an organized but adaptable itinerary, whether on an individual trip, as a couple, in a group or within a corporate or incentive program.
We are also partners to international agencies that need a local DMC able to design, quote and operate the trip at the destination, providing support throughout the whole process.
This B2B and B2C combination allows us to work both from an agency's requirements and from the particular needs of the end traveler.
What sets us apart?
Our main differentiator is a 180° support system: the service begins the moment we receive a quote request and continues through the design, booking and operation of the program, until we follow up on the end of the trip and the client's return home.
This model rests on three concrete capabilities:
Tailor-made design: we adapt itineraries, services and logistics to the profile, budget and requirements of each traveler or agency. Operational capacity: we combine our own operation in Medellín with a network of trusted local operators and suppliers in other destinations. Ongoing support: Papayote's work does not end with the sale. We follow the trip through the different stages of the operation to respond to changes, requests or needs of the client.
Added to this is our experience working simultaneously with international agencies and direct travelers, which allows us to understand both the commercial and operational needs of a B2B partner and the expectations of the passenger who ultimately lives the trip.
How do we relate to the territory?
Our relationship with the territory starts from a combination of local presence and coordination with suppliers and operators in the destinations. We have a permanent operation in Medellín, Bogotá and Cartagena, and we extend our coverage through local partners to develop products in other regions of Colombia.
This allows us to build itineraries in which the territory is not only the place where the trip happens, but part of its content. In our portfolio we find everything from gastronomy, heritage and urban transformation to nature, wellness and encounters with local communities. For example, our published programming includes experiences linked to Indigenous communities and to the ecosystems of Santa Marta, Palomino, Minca and the Sierra Nevada.
This relationship is also reflected in our participation in the local and national tourism ecosystem: we are a brand licensed by Marca Medellín, members of ACOTUR, we hold the Registro Nacional de Turismo (RNT), we have taken part in ProColombia/Fiducoldex programs related to incentive and convention products in Medellín, and we are official programmers, through Comfenalco and the Bureau, for the Feria de las Flores.
Or find us on @papayote.travel (opens in a new tab)
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